.chat-widget{position: fixed;bottom: 20px;right: 20px;z-index: 9999;font-family: 'Open Sans', sans-serif}.chat-toggle{width: 60px;height: 60px;border-radius: 50%;background: linear-gradient(135deg, #1a365d, #2c5282);border: none;color: white;cursor: pointer;box-shadow: 0 4px 20px rgba(0,0,0,0.3);transition: transform 0.2s}.chat-toggle:hover{transform: scale(1.1)}.chat-box{position: absolute;bottom: 70px;right: 0;width: 350px;max-width: 90vw;background: white;border-radius: 12px;box-shadow: 0 5px 40px rgba(0,0,0,0.2);overflow: hidden}.chat-box.hidden{display: none}.chat-header{background: linear-gradient(135deg, #1a365d, #2c5282);color: white;padding: 15px;display: flex;justify-content: space-between;align-items: center;font-weight: 600}.chat-header button{background: none;border: none;color: white;font-size: 24px;cursor: pointer;line-height: 1}.chat-messages{height: 300px;overflow-y: auto;padding: 15px;display: flex;flex-direction: column;gap: 10px}.chat-message{padding: 10px 14px;border-radius: 12px;max-width: 85%;line-height: 1.4;font-size: 14px}.chat-message.bot{background: #f0f0f0;align-self: flex-start;border-bottom-left-radius: 4px}.chat-message.user{background: #1a365d;color: white;align-self: flex-end;border-bottom-right-radius: 4px}.chat-input-area{display: flex;padding: 10px;border-top: 1px solid #eee;gap: 8px}.chat-chips{display: flex;flex-wrap: wrap;gap: 6px;margin: 10px 0 8px}.chat-chip{background: #fff;border: 1px solid #c9d6e4;color: #1a365d;border-radius: 14px;padding: 5px 11px;font-size: 12px;font-family: inherit;cursor: pointer;line-height: 1.3}.chat-chip:hover{background: #1a365d;color: #fff;border-color: #1a365d}.chat-input-area input{flex: 1;padding: 10px 14px;border: 1px solid #ddd;border-radius: 20px;font-size: 14px;outline: none}.chat-input-area input:focus{border-color: #1a365d}.chat-input-area button{width: 40px;height: 40px;border-radius: 50%;background: #1a365d;border: none;color: white;cursor: pointer;display: flex;align-items: center;justify-content: center}.contact-form{padding: 15px;background: #f8f9fa;display: flex;flex-direction: column;gap: 8px}.contact-form.hidden{display: none}.contact-form input{padding: 10px;border: 1px solid #ddd;border-radius: 6px;font-size: 14px}.contact-form .btn{background: #1a365d;color: white;border: none;padding: 10px;border-radius: 6px;cursor: pointer;font-weight: 600}.chat-toggle:focus-visible, .chat-input-area button:focus-visible, .chat-chip:focus-visible, .chat-header button:focus-visible{outline: 3px solid #d4af37;outline-offset: 2px}@media (prefers-reduced-motion: reduce){.chat-toggle{transition: none}.chat-toggle:hover{transform: none}}